Terms of service

Terms of Service

Last Updated: 24/06/2026

Welcome to Tallow Nation. By accessing or purchasing from our website, you agree to these Terms of Service.

1. General

These Terms govern your use of our website and the purchase of our products. We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Products

We strive to ensure product descriptions, images, and information are accurate. As our products are handcrafted using natural ingredients, slight variations in colour, texture, scent, and appearance may occur.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including where pricing errors or stock discrepancies occur.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable. Payment must be received in full before an order is processed and dispatched.

5. Shipping

We aim to dispatch orders promptly; however, delivery times are estimates only and may vary due to circumstances beyond our control. Once an order has been shipped, responsibility for delivery rests with the carrier.

6. Returns and Refunds

Please refer to our Returns Policy for information regarding returns, refunds, and replacements. Your rights under Australian Consumer Law are not excluded or limited by these Terms.

7. Product Use

Our products are intended for external use only unless otherwise stated. Customers should read ingredient lists carefully and perform a patch test before use. Discontinue use if irritation occurs.

The information provided on our website is for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

8. Limitation of Liability

To the maximum extent permitted by law, Tallow Nation shall not be liable for any indirect, incidental, or consequential loss arising from the use of our products or website.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under Australian Consumer Law.

9. Intellectual Property

All content on this website, including text, logos, product descriptions, images, and branding, is the property of Tallow Nation and may not be reproduced without prior written permission.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the Australian courts.